Diagnosing the Problem

When an appliance stops working, the first thing to do is to find out exactly what's wrong. A good place to begin looking for answers is the manufacturer's manual for the appliance. This guide often contains basic troubleshooting information that can help you pinpoint the primary concern. If you don't have the owner's manual, you can often find similar information on the Internet. If your appliance is covered by the manufacturer's warranty or an additional home protection plan, contact the warranty company before you attempt any self-repair work.